Leadership, Communication, Presentation & Sales Development Blog

Showing posts with label Presentation. Show all posts
Showing posts with label Presentation. Show all posts

Sales Skills - Do You Have What It Takes To Sell

If every sales professional understood the Principle of the Iceberg there would undoubtedly be less stress, less frustration, less inconsistency, and less dissatisfaction – more motivation, more trust, more money, and more fulfillment. Guaranteed!
In fact, regardless of how long you’ve been in the business, understanding and applying the Principle of the Iceberg in your sales career is fundamental to increasing both your finances and fulfillment.


The Principle of the Iceberg

It’s vital if you’re aspiration is greater than merely making a living – if you’re goal is living your best life. If you’re willing to re-calibrate your thinking and your approach to success according to this Law, you’ll find that your client relationships will stabilize, your earnings will surge, and your free time will swell, all to levels you never thought possible.

Living the Principle of the Iceberg begins by securing your truest measure of success. That’s because in the sales business, motives mean everything.

Motives dictate your mood, mentality, and moves while serving a client. And motives will make or break you when it comes to establishing loyal, lucrative relationships.

The Principle of the Iceberg says that the truest measure of your success is invisible to a client. That’s because the majority of real success occurs on the inside of a salesperson, not on the outside.

Your fulfillment – not your finances – should dictate true success. Starting out to make money is the biggest mistake you can make. And if you’re in the sales business for that reason alone, you’re headed for a lot of heartache. Let me explain.

Think of yourself as an iceberg floating in a body of water. Imagine that the part of the iceberg beneath the surface of the water represents what’s on your inside: your values, your deepest desires, your mission, and your purpose in life; and the part of the iceberg above the surface of the water represents what’s on your outside: your career, your titles, your finances, and your possessions.

Now, if you’ve ever read anything about icebergs, you know that very little of the mass of an iceberg shows above the surface. In fact, experts estimate that on average only 10% of the entire mass of an iceberg appears above the surface. What that means is that 90% of the mass is beneath the surface, invisible to those above the water. Simply put, what you see above the surface is not an accurate representation of an iceberg at all. It’s just the tip. And the same is true of sales success. What’s appears on the outside doesn’t accurately represent whether your successful.


What Lies Beneath

Imagine what would happen if we could saw off the entire foundation of an iceberg beneath the surface. Without it’s foundation below the water, what would happen? If it were a substantial iceberg, it would begin to sink until there was enough of it submerged to regain its balance. It would probably remain standing, but the proverbial tip of the iceberg would be much smaller than it once was (90% smaller to be precise). And the iceberg would certainly become much less stable, and much easier for the changing tide to displace.

If it were a small, thin iceberg that had its underwater base removed, the tip above the surface would most likely fall over. And, without a solid foundation, the iceberg would become slave to the ever-changing ebb and flow of the tide. In fact, without a foundation, a small iceberg may cease to be an iceberg altogether.

In similar fashion, without a solid foundation beneath the surface of your sales career, your outward success as a salesperson will never be stable or consistent. Furthermore, you’ll always have difficulty establishing trust with your clients because you’re not trustworthy. You see, most people can discern the difference between a salesperson who’s out to make a dollar and one who’s out to make a difference. And the longer you continue building your sales career without a proper foundation, the greater the likelihood that your career will come toppling down.

Let’s face it: Many people get into the selling business in the first place because they want the outward success: the big money, the nicer car, the bigger house. That’s how most sales positions are marketed aren’t they? Come work for us and we’ll make you rich is the common recruiting pitch. A nice base salary with great earning potential. You could make a killing! I’m sure you’ve heard that message before.


Superficial Success

Now, don’t get me wrong. I’m not saying that more money and nicer things are wrong for a sales professional to desire. Who doesn’t want those things? As a matter of fact, material increase is a fair reward for being good at what you do. But when you try to build a successful sales business solely on the basis of attaining such above the surface things, your career is likely to share a fate similar to that of the sawed off iceberg. It will bob up and down, teeter, and eventually sink or tip over.

For more than 15 years EffectiveCommunication.com.au has interviewed, trained, and coached sales professionals, and the one factor we have found that prohibits them from succeeding more than any other single factor is this: lack of purpose!

Most haven’t answered the “Why” question for their careers. In other words, the majority of unsatisfied salespeople become that way because their jobs aren’t aligned with a greater sense of purpose. And it shows: in their methods of doing business, in their relationships with clients, and on their faces.


Your Deeper Purpose

The problem is that they’re trying to build their career from the outside in. They’re looking for inner satisfaction from the outward things. But that’s backwards. And while the desire for money and material things (or anything else inferior to purpose) can keep anyone motivated early on, when the time between sales starts to grow, it’s rarely enough to keep one afloat.

Let’s be honest. Salespeople are notoriously 'gung ho' out of the starting gate. We’re self-starters, highly motivated, and highly ambitious. But if time wears on and sales grow harder to come by, it becomes increasingly difficult to remain hopeful and excited about what we’re doing. And eventually, moving on to something new begins to sound much more appealing than sticking it out.

If you’ve been there, or close to it, there’s a way to make sure you don’t go there again. It’s called “pull-power,” and it’s the key to following the Principle of the Iceberg.

If you’ve never taken time to determine deeper purpose beneath your career then your road to following the Principle of the Iceberg must start there, beneath the surface, on the inside, before you will ever be truly satisfied and successful on the outside. But once you identify your higher purpose with regard to success and sales career, and begin to align that purpose with your activities and goals, you create what’s called pull-power, which is the greatest motivating force for the work you perform.


Pull-Power vs. Will-Power

Pull-power is the antithesis of will-power, which is merely self-generated energy that produces short-term accomplishment but rarely sustains long-term achievement. To exploit pull-power in your career you must know why you do what you do.

When you know why you are selling, your answer then becomes the force that literally motivates or pulls you along, in good times and bad, when sales are red hot and when they’re ice cold. Pull-power is your inner accountability, your constant heart-wrought reminder of the deeper reason you are a salesperson. The problem is that most salespeople get ahead of themselves. Most spend the better part of their early days trying to figure out the “Hows” of their jobs. How can I sell more? How can I make more money? How will I meet my quota? How can I motivate my team to produce more?

They’re all questions that have their place. But answering them is not the foundation of a successful sales career. It’s not enough to know how to be a good sales professional. That’s just head knowledge. To become a successful, trustworthy salesperson you must first have heart knowledge. You must know why you want to be a salesperson. You must make sure that answer is clearly written on your heart. And guaranteed that once you make this determination, you’ll find that the "Hows" of successful origination become much clearer and easier to apply – in fact, your daily actions simply become the manifestation of what’s on your heart.

That’s how successful selling should be

All the best with your sales!

Posted in , , , by effectivecommunication.com.au

ONE YEAR SALARY EARNED IN JUST ONE MONTH

How long have you been waiting for sales results? 

A month? A year? Three years? More? 

If your sales are stuck, there is a fundamental idea you should grasp. Your sales are not in a rut. You are in a rut. Therefore, you need a paradigm shift.

Matthew was new to the mortgage sales business after working many years in hospitality.  He was trying to help real estate agents get their buyers financing for homes. Matthew was stuck in a rut. 

When Matthew was pushed to “get naked,” to be vulnerable and authentic he shared what he thought was keeping him stuck.

“I’m afraid to call on really big clients because I don’t have a nice suit,” he said. “I want to get a custom suit made, but I need to lose 15 pounds first. I don’t want to order my suit until I slim down.”

What was so important about a custom made suit?  “I would feel better about myself,” Matthew said. “I’d make sales calls with more confidence and call on bigger and better prospects.”

When asked how long he had been waiting to lose just 15 pounds plus buy the new suit, Matthew said, “Two years.”

For two years, Matthew had been trying hard to sell yet experienced minimal results. He had been delaying his own success. 

Matthew's fundamental belief that a suit would make all the difference—and that the suit was impossible without the weight loss—was keeping him stuck.

Matthew had it backwards. Imagine that he’d bought that custom made suit two years earlier. What would have happened? He would have felt better about himself and, with that increased confidence, made better sales calls on bigger prospects. His improved self-image would have led to weight loss, and he could have bought a second or third suit!

When this thinking was laid out for Matthew, a switch flipped inside him that changed his life forever. He experienced a paradigm shift!!!

On Monday morning, Matthew immediately began calling on big prospects. He then called a tailor and ordered a custom suit. Matthew lost 15 pounds, and by the time the custom suit arrived he had increased his income to $20,000 a month, an increase of 400% in 120 days.

Matthew thought the suit would have some magical power that would help him close more sales, but like Dorothy in The Wizard of Oz, he really had the power all along. 

The fear that he wasn’t enough all by himself vanished, and he decided to stop waiting for his results.

How many times in life are we our own worst enemies? We give our power away to a certain object we don’t know if we’ll ever obtain or to some future event beyond our control. Within each of us is a Matthew. We all have a gear we haven’t activated that has the ability to propel our success to a different galaxy!!!

Whatever your business and whatever you sell, whatever opportunities exist in your genre, if you make three decisions, you will get the same kind of results that Matthew did.

Decision # 1: Define Your Belief

Most salespeople need a shift in their belief paradigm. Don’t be afraid of the gap between your goals and your reality. You do, however, need to define that gap. Here are the two questions that Matthew was asked that really got him thinking about what he believed:

“What are you doing with your one and only life?”

Nothing changes until you do something differently. Where do you need a small or large victory that will help you achieve a paradigm shift? 

For Matthew, it was calling on the bigger prospects without his new suit. Once you identify your difference maker, commit to preparing and executing on that goal as soon as possible.

Ask yourself, “By when?”

When you pick a date, you will have the discipline to drive to your destiny. After his initial success, Matthew assigned a “by when” to each of his goals. Then he developed daily non-negotiable actions that brought him closer to that goal. If you orient your actions around your “Goal Dates,” you will have real power.

Decision # 2: Focus on What’s Important

Accelerating your sales success isn’t about doing more of a lot of things. Rather, it’s about focusing on a few of the right things. Focus is the gateway to productivity. It always precedes success.

Matthew focused in on several key changes:

He cut his primary client base by 75 percent and tripled his time and focus on the remaining 25 percent. This increased his volume by 75 percent.

He cut his regular tasks by 60 percent and delegated them to a new assistant. As a result he had 60 percent more time to sell.

He got out of bed an hour early five days a week. Over a period of four months, he immersed himself in learning his trade. Those 60 hours of focused learning have helped him quadruple his income.

Decision # 3: Follow Up

This is one of the most important decisions you must make if you want to accelerate your sales success.

A key thought is if you don’t follow up with them, they won’t follow through with you. 

Most loan officers stink at following up, and that included Matthew. Now he devotes two hours a day to following up with new leads, contacting existing leads that haven’t converted to sales, and corresponding with existing clients to get more orders and referrals. 

The fortune really is in the follow up

Bottom line result... During the financial year 2014-2015 Matthew earned AUS$55,000 whilst in hospitality. and, during March 2015, Matthew made $56,000

Boom! The affects of a paradigm switch flipped!


All the best with your sales!

Posted in , by effectivecommunication.com.au
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